LEADTOOLS annual maintenance
plan
PDS highly recommends purchasing annual maintenance to maximize your SDK
investment and guarantee access to current versions of LEADTOOLS. Annual
Maintenance includes the following:
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Upgrades and Updates
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- Major version upgrades
- Minor version upgrades
- Patch files
Without a maintenance plan, the standard cost
for upgrades is 30% off of the SRP of the product being
upgraded. |
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Premium Technical Support
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Premium technical support via phone
with senior support reps (Up to 5 cases per year)- Priority status on support via email
- Technical support via live chat
- Access to non-published demos and
examples
- Early and free access to LEAD
sponsored training webinars and other valuable customer
events.
Without a maintenance plan, premium phone
support is $100 per case. |
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Special Discounts for Additional Product Purchases and
Upgraded Runtime Licenses
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Maintenance customers are eligible to
receive a discount on the purchase of additional
development licenses and additional product purchases.- Maintenance customers are eligible to
receive a discount on upgraded runtime licenses..
- Contact sales for more information.
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Availability and Pricing |
Annual maintenance is available to
any current version customer- Maintenance may be purchased when
purchasing the initial license or upgrade to current
version
- Cost for annual maintenance is 40% of
the SRP of the SDK and any additional modules/plug-ins
licensed
- By contrast, the standard cost for
upgrades is 30% off the SRP of the product being
upgraded
- Multi-year plans are available
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