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Wise Package Studio | Packaging Event 2010: October 7, Amsterdam Arena | Software Virtualization Solution | Installations | Symantec Support Services | Download demo
Basic Support | Essential Support
 

Wise Package Studio / SVS: available Support & Maintenance Services.

Essential Support Services

Whether your company is small or large, local or multinational, a service interruption can mean significant loss to your business. That's why you need around-the-clock access to Symantec's best-in-class support engineers—a team of experts with the industry's most comprehensive knowledge and experience in availability, security, performance, and compliance software. 

Key Features
 

  • 24x7x365 access to Symantec's team of support experts.
  • Fast response times.
  • Access to advanced security alerts, advanced tools, and interactive assistance.
  • Innovative online support options available anytime, anywhere.
  • One-stop interoperability support.

  • Key Benefits

     
  • Assistance with achieving your uptime goals.
  • Protection of your network, storage, server, and client systems to help keep your information safe, secure and available.
  • Optimization of your in-house support and maintenance resources by freeing them up to focus on core business needs.
  • Streamlined diagnosis and resolution of problems—regardless of the source.
  • Easier resolution of interoperability issues.
  • Consistent application of best practices.
  •