Version 5 Workflow Manager: All Features compared with historic WFM releases
Version 4 Version 3.5 Version 3 Streamline | Manage | AdminStudio | Customize Streamline Your Software Packaging Process
Workflow Management
Workflow Manager collects information on applications in real time - as IT works on them - and routes them to the next process step.Assigning Work by Name
Assign application requests to software packagers based on their bandwidth and monitor their progress in real time.Dashboard Home Page
The new home page includes a user-specific dashboard that provides summary information about relevant work assignments, issues, and more.Dynamic Email Notification
Have Workflow Manager send emails notifying key stakeholders of progress or issues involving their application requests.SMS Web Console
Workflow Manager is directly integrated with Microsoftr's SMS 2003, enabling you to better target applications for rollout with SMS.Deployment Workflows
Define and select the deployment sites for any application.NEW! Link Application Requests with Packages
Associate an application request with a package from either the AdminStudio or Workflow Manager UI, making it easy to jump from an application request progress report to a report on how that package was prepared for deployment.Centrally Manage Application Requests and IT Resources
ENHANCED! Issue Tracking and Resolution
Whenever packaging issues arise, Workflow Manager provides tools to track and facilitate their resolution.Critical Issue Management
Issues can be labeled as critical, immediately placing the workflow into a read-only mode until the issue has been resolved.Share Critical Application Data
Workflow Manager enables you to proactively access and share data anytime with anyone in your enterprise who needs it.ENHANCED! Report Design and Management
Design, store, and rerun custom reports that improve the management of your software packaging process.Role-Based Reporting Security
Assign report permissions to Workflow Manager users based on their roles to ensure they can only see data they are authorized to access.SLA Reporting and Notification
Workflow Manager's SLA report generation and email notification functionality make it easy to monitor SLAs to ensure software packaging stays in compliance.Partial SLA Clock Control
Align Workflow Manager's SLA clock with your specific business practices and work schedules, so work stoppages aren't counted against your SLAs.SLA Deadline Control
You have control over the SLA due dates of each application in a packaging project, giving you greater accuracy when managing SLAs.Partial NEW! User-Specific Browser Settings
Workflow Manager now displays all dates based on each user's browser settings, making projects easier to track, especially for internationally dispersed packaging teams.Integrated with AdminStudio to Enhance Package Management
NEW! Integrated Web Tool Interface
Workflow Manager shares a tabbed interface with AdminStudio's Job Manager, Report Center, and SMS Web Console.NEW! Shared Application Catalog
Workflow Manager and AdminStudio share the same Application Catalog. This data is accessible anytime via Workflow Manager reports and can feed into your CMDB to simplify ITIL implementation.NEW! Link Application Requests with Packages
Associate an application request with a package from either the AdminStudio or Workflow Manager UI, making it easy to jump from an application request progress report to a report on how that package was prepared for deployment.NEW! Integrated Users, Roles, and Permissions
All security settings (users, roles, and permissions) for AdminStudio and Workflow Manager are managed from the same UI.NEW! Link Workflow Phase with an AdminStudio Project
When defining a Workflow Manager workflow template, you can choose to define a workflow phase as an AdminStudio workflow project, and you will receive progress notification from AdminStudio as the project steps are completed.Customize to Fit Your Organization's Standards
ENHANCED! Integration with External Databases
Integrate Workflow Manager processes with your CMDB and other data sources, including Remedy® and Peregrine®, ensuring templates are always populated with up-to-date information.Partial Partial LDAP Database Integration
Save time by using your LDAP database to establish access rights for Workflow Manager users.Custom Web Page Support
Launch any Web page in a new browser window during a Workflow Manager template step.Template Testing
When creating or editing a template, you can preview and test all of its workflow phases, steps, and branches.Guest Access
Establish guest accounts that permit people without a system account to access Workflow Manager with limited permissions.Script Execution
Workflow Manager can call an executable file or script from any step in the workflow process.Integrated Web Services
Workflow Manager provides a set of Web services that can be integrated with your other business systems to share data.Custom Application Status
Create custom, searchable labels for the status of your applications that better fit your terminology.Customized Application Requests
Tailor the application request submission process to the specific needs of your organization.ENHANCED! Security Management
Easily define each user's access rights to Workflow Manager, ensuring personnel never perform unauthorized tasks.Role Management
Access to Workflow Manager can be granted on a feature-by-feature level for even tighter control.Custom Workflow Templates
Workflow Manager's Web-based templates are easily customized to fit the changing needs of your enterprise.Customized Branding
The Workflow Manager interface can be updated to reflect your company name and imagery.
