IT departments are constantly preparing software for deployment. But that preparation process — known as software packaging — is complex and difficult to coordinate. If managed poorly, expensive errors can occur, resulting in packaging delays, software downtime, lost productivity, and increased IT costs.
Macrovision's Workflow Manager is a Web-based application management system that gives IT Management total control over the software packaging process, from the initial application request submission through to deployment.
Workflow Manager connects IT Management, software packagers, and application owners together to standardize and streamline the packaging process, resulting in efficient IT personnel that meet SLAs, reduced software downtime, and lower IT costs.
Product Benefits
- Significantly reduce your software packaging and desktop management costs
- Improve application reliability and availability throughout the enterprise
- Maximize IT productivity and reduce the time needed to deploy packages
- Standardize your software packaging process across your organization
- Simplify the implementation of ITIL and Microsoft BDD application management best practices
- Improve enterprise-wide satisfaction with IT
Feature Highlights
- ENHANCED! Generate detailed reports on every aspect of packaging, from a package's content to process steps
- Centrally track and manage the entire software packaging process
- Track and manage SLAs to ensure compliance
- Give application owners an easy way to submit complete application requests to IT
- Assign requests to the most available packager and monitor their progress
- Provide packagers with a linear, easy-to-follow workflow process
Using Workflow Manager, enterprises always follow a standardized software packaging process based on best practices that improves software reliability, reduces application management costs, and maximizes IT productivity.
Workflow Manager connects IT Management, software packagers, and application owners together to standardize and streamline packaging.
Streamline Your Software Packaging Process
Workflow Manager gives application owners an easy way to submit complete application requests to IT Management, who then use Workflow Manager to approve and assign the request to the most available software packager. Workflow Manager speeds packagers through the process by showing the steps they need to perform and routing the request on after each task is completed. Learn more.
Centrally Manage Application Requests and IT Resources
Whether managing a single packaging team or multiple IT centers around the world, Workflow Manager gives you the tools to efficiently monitor the entire software packaging process. Workflow Manager shows a global picture of your packaging process, including the real-time status of every application request and who is responsible for packaging them.
Generate Custom Reports for Managing Packaging
All the data generated during the software packaging process is automatically captured in Workflow Manager’s centralized Application Catalog, and authorized IT members can access that data at any time using powerful reporting tools. Learn more.
Managing Service Level Agreements
For most software packaging teams and third-party service providers, ensuring packaging activities stay in compliance with Service Level Agreements (SLAs) is critical. That's why Workflow Manager has added significant enhancements to its SLA management functionality, making it even easier to for you to ensure your team stays compliant – and to prove it. Learn more.
Customize to Fit Your Organization’s Standards
Workflow Manager is easily customized to meet the unique business processes and changing needs of your enterprise. From the application request details that application owners submit to IT to the workflow process that software packagers follow, Workflow Manager can be continually updated to enforce your current best practices. Learn more.
Integrates with FLEXnet AdminStudio
Workflow Manager is integrated with FLEXnet AdminStudio, the premier software packaging solution. When packagers are assigned tasks via Workflow Manager, they can use FLEXnet AdminStudio's automated packaging tools to complete them quickly and correctly. All data generated by AdminStudio is permanently cataloged and accessible by Workflow Manager. Learn more.
Next: Features
