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Version 5 |
Customized Application Requests
Workflow Manager provides application owners with an easy way to notify IT that they need a new application deployed to their desktops.
Workflow Manager's customizable templates automatically prompt the application owner for a complete list of installation instructions, so IT always gets upfront the data it needs to properly package the application the first time.
The application request submission process can be tailored to the specific needs of your organization. It has new features that make it even easier for application owners to follow - including more customizable data fields, optional default values for fields, and optional help links for any field - resulting in the submission of more complete and accurate requests to IT.
Application owners can also use Workflow Manager to check the real-time status of their requests at any time, so IT doesn't have to waste time repeatedly answering calls from curious end users.
