Overview
You know there is tremendous value in connecting electronically with the users of your software. Being connected makes it easy for you to deliver applications, updates, and patches to your customers' systems – increasing their satisfaction and reducing your support costs. It also lets you keep customers informed by sending messages directly to their desktops. Plus, it lets you gather data on how customers are using your products, so you know what features they really want.
Macrovision's FLEXnet Connect gives you the power to stay connected with your customers and the machines running your software. It lets you electronically deliver applications, patches, updates, and messages directly to your users' systems – keeping your software up to date, your support costs down, and your customers happy. FLEXnet Connect also provides real-time data about how users interact with your products, enabling you to use critical usage trends to improve your software.
Reduce Operational and Support Costs with Electronic Software Delivery
FLEXnet Connect is the only solution enabling software producers to electronically deliver applications, updates, and patches to every customer's system – regardless of operating environment or platform. It has a sophisticated targeting system that enables you to deliver applications and updates based on a wide range of criteria – including the user's OS, product version, and geographic location.
You can also send applications and updates based on the user's maintenance or support plan status – simplifying product fulfillment and ensuring the paying users always get the right updates.
Learn More »Improve Customer Communication with Targeted In-Product Messaging
For Product Managers, being able to communicate effectively with their software product's user base is critical to maintaining customer satisfaction. FLEXnet Connect makes it easy by delivering your HTML messages directly to any user's desktop at their most receptive moment – when they are actively using or evaluating your products. It's an ideal way to communicate with your entire user base – even those who purchased through resellers.
Learn More »Improve Marketing and Development with Product Usage Data
If your relationship with your users explicitly permits, FLEXnet Connect provides you with real-time data about your installed products. Data provided by FLEXnet Connect – such as who has installed what update and how often customers use different features - helps your marketing and development teams create more effective promotional campaigns and more competitive products.
Learn More »
Be Up and Running in 5 Minutes
FLEXnet Connect is extremely easy to implement, so Product Managers and software developers can concentrate on creating more lucrative products, not delivering software updates. Integrating FLEXnet Connect into your products requires absolutely no engineering, no coding, and no developers – so you can be up and running in a matter of minutes.
)
)
)